Terms of Use
Last Revised: September 5, 2026
Table of Contents
1. Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
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Application means the software program provided by us downloaded by You on any electronic device, named "Subex".
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Application Store means the digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store) in which the Application has been downloaded.
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Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
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Account means the anonymous account the Application creates for You automatically so that subscription sync, reminders and purchases can work. No registration and no personal details are required to create it.
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We (referred to as either "We", "Us" or "Our" in this Agreement) refers to APPLOX DİJİTAL YAZILIM HİZMETLERİ TİCARET LİMİTED ŞİRKETİ (İnegöl, Türkiye), the developer and publisher of the Application "Subex".
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Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
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Feedback means feedback, innovations or suggestions sent by you regarding the attributes, performance or features of our Service.
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In-app Purchase refers to the purchase of a product, item, service or Subscription made through the Application and subject to these Terms and Conditions and/or the Application Store's own terms and conditions.
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Service refers to the Application.
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Subscriptions refer to the services or access to the Service offered on a subscription basis by us to You.
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Free Trial refers to a limited period of time that may be free when purchasing a Subscription.
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Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and us regarding the use of the Service.
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You means the individual accessing or using the Service, or the we, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
2. Acknowledgement
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and us. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of us. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
3. Purchases
The Service is a mobile application distributed through the Application Store. All purchases in the Service — Subscriptions and any other In-app Purchases — are made exclusively through the Application Store's in-app purchase system. We do not sell physical goods and We do not process payments ourselves.
By making an In-app Purchase You warrant that You are legally capable of entering into binding contracts and that You are authorized to use the payment method attached to Your Application Store account.
4. Your Information
We do not collect or store Your payment details. Any payment information You provide when making an In-app Purchase is collected and processed by the Application Store, subject to the Application Store's own terms and privacy policy.
The information We process when You use the Service is described in Our Privacy Policy.
5. Purchase Issues and Suspected Fraud
We reserve the right to suspend or terminate Your access to paid features of the Service where fraud or an unauthorized or illegal transaction is suspected.
Purchases are otherwise managed by the Application Store. If a purchase fails, is reversed or is refunded by the Application Store, the corresponding paid features may be locked again.
6. Cancellation and Refund Rights
Because all payments are handled by the Application Store, Your right to cancel a payment or request reimbursement is governed by the Application Store's terms and applicable consumer protection law.
See Section 10.2 for cancelling Subscription renewals and Section 10.5 for refunds.
6.1. Non-Cancellable Digital Content
To the extent permitted by applicable law, the supply of digital content which is not supplied on a tangible medium cannot be cancelled if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.
7. Availability, Errors and Inaccuracies
We are constantly updating the Service. Features, content and prices shown in the Service or in the Application Store listing may occasionally be described inaccurately, be out of date or be temporarily unavailable.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, images, specifications and availability. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
8. Prices Policy
Prices for Subscriptions and In-app Purchases are displayed in the Application Store's checkout in Your local currency. We reserve the right to revise Our prices at any time.
Price changes for store-billed purchases take effect as permitted by the Application Store's rules; changes to Subscription fees are handled as described in Section 10.4.
9. Payments
All payments for the Service are processed by the Application Store through its in-app purchase system. We do not accept credit cards, bank transfers, PayPal or any other direct payment method, and We never receive or store Your card details.
Available payment methods, validation checks and authorization are determined and performed by the Application Store and Your card issuer under the Application Store's own terms.
10. Subscriptions
10.1. Subscription Period
Some parts of the Service (such as unlimited subscriptions and advanced reminders) are available only with a paid Subscription. We currently offer auto-renewable weekly and annual Subscription plans. You will be billed in advance on a recurring basis corresponding to the plan You select when purchasing the Subscription.
At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or we cancel it.
10.2. Subscription Cancellations
All Subscriptions are purchased as In-app Purchases, so You cancel the renewal of Your Subscription through the Application Store: on iOS via Settings → Apple Account → Subscriptions, on Android via Google Play → Payments & subscriptions. If You need help, You can also contact us.
You will not receive a refund for the fees You already paid for Your current Subscription period and You will be able to access the paid features until the end of Your current Subscription period.
10.3. Billing
All Subscription billing is handled by the Application Store and is governed by the Application Store's own terms and conditions. We do not collect billing information from You and We do not issue invoices for Subscription payments; Your purchase receipts are provided by the Application Store.
10.4. Fee Changes
We may modify the Subscription fees at any time. Any fee change becomes effective at the end of the then-current Subscription period, subject to the Application Store's price-change rules.
Where required, You will be given reasonable prior notice of a fee change (including through the Application Store's price-increase notice and consent process). Your continued use of the Service after the change comes into effect constitutes Your agreement to pay the modified fee.
10.5. Refunds
Except when required by law, paid Subscription fees are non-refundable.
Certain refund requests for Subscriptions may be considered by us on a case-by-case basis and granted at the sole discretion of us.
If the Subscription has been made through an In-app purchase, the Application refund policy will apply. If You wish to request a refund, You may do so by contacting the Application Store directly.
10.6. Free Trial
Some Subscription plans may include a Free Trial (for example, a 3-day free trial on the weekly plan). You will not be charged during the Free Trial. Unless You cancel at least 24 hours before the trial ends, the paid Subscription starts automatically at the end of the trial and the applicable fee is charged by the Application Store.
Free Trial eligibility is determined by the Application Store and is generally limited to one trial per user. We reserve the right to modify or withdraw Free Trial offers at any time.
10.7. In-app Purchases
The Application may include In-app Purchases that allow you to buy products, services or Subscriptions.
More information about how you may be able to manage In-app Purchases using your Device may be set out in the Application Store's own terms and conditions or in your Device's Help settings.
In-app Purchases can only be consumed within the Application. If you make an In-app Purchase, that In-app Purchase cannot be cancelled after you have initiated its download. In-app Purchases cannot be redeemed for cash or other consideration or otherwise transferred.
If any In-app Purchase is not successfully downloaded or does not work once it has been successfully downloaded, we will, after becoming aware of the fault or being notified to the fault by You, investigate the reason for the fault. We will act reasonably in deciding whether to provide You with a replacement In-app Purchase or issue You with a patch to repair the fault. In no event will We charge You to replace or repair the In-app Purchase. In the unlikely event that we are unable to replace or repair the relevant In-app Purchase or are unable to do so within a reasonable period of time and without significant inconvenience to You, We will authorize the Application Store to refund You an amount up to the cost of the relevant In-app Purchase. Alternatively, if You wish to request a refund, You may do so by contacting the Application Store directly.
You acknowledge and agree that all billing and transaction processes are handled by the Application Store from where you downloaded the Application and are governed by that Application Store's own terms and conditions.
If you have any questions about an In-app Purchase or a Subscription, contact us at info@applox.co or visit our support page.