THE SHORT ANSWER
Start here.
Planet Fitness lists online member-portal cancellation, an in-person visit to your home club, or a written request mailed to that club. Check your membership agreement and home club’s requirements before the next payment.
In this guide
FOLLOW THE RIGHT BILLING ROUTE
Cancel Planet Fitness, step by step.
Through your Planet Fitness home club
Your home club manages the membership and can explain the terms that apply to it.
- Open Planet Fitness customer service or sign in to the member portal.
- Use the online cancellation option, or follow the instructions for visiting or writing to your home club.
- Ask for confirmation of the effective date and any remaining payments.
Before you cancel.
- Review your membership agreement for notice periods or minimum commitments.
- Check whether a device, coaching service or in-person membership has separate billing.
What happens next?
- Check that Planet Fitness or the billing provider confirms the change; reaching an account page alone does not cancel anything.
- Read the confirmation for your access end date and any remaining payment obligations. Refunds and notice periods depend on the plan and provider.
- Keep the receipt or confirmation. If you track this subscription in Subex, update its status after completing the provider’s process.
GOOD TO KNOW
Questions, answered.
Can I cancel Planet Fitness online?
Planet Fitness lists its online member portal as a cancellation route. Check the options for your account and contact your home club if you need help.
Does my home club matter?
Yes. Membership questions and any written or in-person cancellation request should go to your home club.
Provider resources
Instructions reviewed .
Subex is independent of Planet Fitness. Availability and cancellation terms can vary by plan, billing provider and country.
