In this guide
Before you start.
- Spend your credits before you cancel. Audible states Premium members lose access to unused credits and member benefits at the end of the final billing cycle, and that credits expire 12 months after their issue date or upon cancellation, whichever comes first.
- Credits from a store are the exception. Audible states that credits received through the App Store or Google Play do not expire and stay in your account after cancellation.
- Know what you keep. Audible states that any audiobook you bought with a credit, credit card or debit card is yours to keep, and that your account remains active, so you can still buy audiobooks at full price without a membership.
- Know what you lose. Audible states that included titles you downloaded become locked after you cancel, so listening from the membership catalogue is not permanent the way a purchase is.
- Consider pausing rather than cancelling. Audible states you can pause for 30, 60 or 90 days once you have 30 days of paid membership, up to 3 times in a 12-month period with no more than 90 days of pause in total, and that annual memberships are not eligible.
- Check who bills you. Audible states that memberships billed through Apple or Google cannot be cancelled on the Audible site.
How to find all your subscriptions How to cancel a membership
FOLLOW THE RIGHT BILLING ROUTE
Cancel Audible, step by step.
Cancel on the Audible website
This is Audible's route for a membership it bills directly, which is most of them. The option sits under Membership details rather than in the general account settings.
- Sign in to the Audible website with the account the membership is on.
- On a computer, select your name. On a phone's browser, open the main menu, then select your name.
- Select Membership details.
- Select Cancel membership.
- Work through the prompts, then select Confirm cancellation.
- Look for the email confirmation Audible states it sends after you cancel.
If you do not see the cancel option, Audible states you may be signed in to a different account from the one with the active membership, so try your other email addresses.
Pause your Audible membership
This is the option that solves the credits problem. Audible states that pausing keeps your existing credits active and pauses your payments too.
- On a computer: select your name, then Membership details, then the Pause membership link.
- On a phone's browser: open the main menu, select your name, then Membership details, then Pause membership.
- In the Audible app: go to Profile, open the Membership tab and select Manage, then Pause membership.
- Choose 30, 60 or 90 days and select Pause membership to confirm.
- To come back early, select Resume membership under Membership details. Audible states payments restart at your next billing period.
Audible states you are eligible to pause only after 30 days of paid membership, that you can pause up to 3 times in a 12-month period within 90 days in total, and that annual memberships are not eligible. Premium members can keep using existing credits but receive no new ones while paused.
Cancel on iPhone (billed by the App Store)
A membership started as an in-app purchase on an iPhone or iPad is billed by Apple, and Audible publishes separate steps for it because the website route will not end it.
- Open the App Store or your iPhone's Settings.
- Select your name.
- Select Subscriptions.
- Select Audible.
- Select Cancel Subscription, then select Confirm.
Audible states that if you do not see Cancel Subscription, the membership is already cancelled and will not renew. You can still use the time you have already paid for.
Cancel on Android (billed by Google Play)
A membership started in the Audible app on Android may be billed by Google Play, and Audible states a Google-billed membership cannot be cancelled on its website.
- Open the Google Play Store on your phone or a computer.
- Open your profile menu and choose Payments & subscriptions.
- Select Subscriptions, then select Audible.
- Select Cancel subscription.
- Choose a reason in the confirmation, then select Continue.
Audible states you can still enjoy the membership for the time you have already paid for, and that you must wait until the cancellation is complete before signing up again through Audible.
What happens next?
- Audible states that Premium members lose access to unused credits and member benefits, including exclusive discounts and included titles, at the end of the final billing cycle.
- Titles you bought stay in your Library. Audible states you can download them as often as you like after cancelling.
- Included titles you downloaded become locked. Audible states you can buy a locked title or rejoin to regain access.
- Your account stays open. Audible states your account remains active and you can still buy audiobooks at full price without a membership.
- Cancelling Audible does not affect Kindle Unlimited, Amazon Music Unlimited or Prime, which are separate subscriptions with separate charges.
Cancelling a Audible free trial.
How do I cancel an Audible free trial?
Cancel it the same way as a paid membership, before the trial ends. Audible states its membership is free for 30 days, that you can cancel anytime before your trial ends and you won't be charged, and that it emails a reminder before the trial ends. A trial started in the iPhone app or through Google Play is cancelled in that store.
How do I cancel an App Store free trial before I’m charged?
For a trial billed by Apple, open Settings on your iPhone or iPad, tap your name, then Subscriptions. Select the trial, choose the cancellation option and confirm. Apple advises cancelling at least 24 hours before the trial ends to prevent renewal. Check the confirmation for your access end date. If you track it in Subex, enter the date the trial converts as the renewal date and set a reminder 1 or 3 days before.
Pausing or freezing Audible.
Can I pause my Audible membership instead of cancelling?
Eligible monthly members can. Audible states you pause from Membership details or in the app, choose 30, 60 or 90 days, keep using existing credits but receive no new ones, and that payments pause too. You need 30 days of paid membership first, and annual memberships are not eligible.
WHEN IT DOES NOT WORK
If you get stuck.
I cancelled and lost credits I had been saving
That is Audible's documented behaviour: unused credits are lost at the end of the final billing cycle, and credits expire upon cancellation. It can only be avoided before the fact. If you have not reached the end of the final billing cycle yet, spend the credits now, and next time consider pausing, since Audible states pausing keeps your existing credits active. Credits received through the App Store or Google Play are the exception: Audible states they do not expire and stay in your account.
There is no cancel option on the Audible website
Two causes, both from Audible. You may be signed in to a different account from the one with the active membership, so try your other email addresses. Or Apple or Google bills the membership, in which case Audible states it cannot be cancelled on its site: use Subscriptions on your iPhone, or Payments & subscriptions in the Google Play Store.
I deleted the Audible app but I am still being charged
Audible states that deleting the Audible app will not cancel a membership. Cancel on the Audible website under Membership details, or in the App Store or Google Play Store if one of them bills you.
A downloaded book stopped playing after I cancelled
Check whether that title was purchased or included. Audible states that included titles you downloaded become locked after cancellation, while titles bought with a credit or a card stay in your Library. A locked title can be bought, or reached again by rejoining.
I wanted to pause but Audible will not let me
Audible publishes the conditions that explain most refusals: annual memberships are not eligible for pause, you need at least 30 days of paid membership first, and a membership can be paused up to 3 times in a 12-month period with no more than 90 days in total. If one of those applies, cancelling after spending your credits is the remaining option.
Still not cancelled?Common reasons a subscription will not cancel How to cancel an app subscription
GOOD TO KNOW
Questions, answered.
How do I cancel Audible without losing my credits?
You cannot keep credits from Audible's own billing after the membership ends: Audible states unused credits are lost at the end of the final billing cycle. Spend them before then, or pause instead, since Audible states pausing keeps your existing credits active. Credits received through the App Store or Google Play are the exception and stay in your account after cancellation.
Can I cancel Audible anytime?
Yes. Audible's plans page states you can switch plans or cancel anytime, and that there are no commitments and no cancellation fees. Your benefits continue to the end of the final billing cycle.
Can I cancel Audible on Amazon?
Audible is an Amazon company, and Audible sends account closure to Amazon's Close your Amazon account page, but its cancellation steps do not go through amazon.com. Cancel the membership on the Audible website under Membership details, or in the App Store or Google Play Store if one of them bills you.
How do I deactivate or delete my Audible account?
Cancelling the membership and closing the account are different. Cancelling keeps the account open with your purchased titles. Audible states that to close your account and delete your data, you use the Close your Amazon account page, and that closing your Amazon account deletes all data, including any purchased titles. Amazon states a closed account cannot be restored. Cancel the membership first and use or download what you want before closing anything.
Do I keep my audiobooks after cancelling Audible?
You keep what you bought. Audible states that any audiobook bought with a credit, credit card or debit card is yours to keep and stays in your Library. Included titles you downloaded from the membership catalogue become locked.
Provider resources
- Audible: cancel membership
- Audible: before you cancel your Audible membership
- Audible: pause your membership
- Audible: manage an App Store subscription
- Audible: manage a Google Play Store subscription
- Audible: membership plans and free trial
- Audible: contact customer service (closing your account)
- Audible Service Conditions of Use
- Amazon: request the closure of your account
Instructions reviewed .
Subex is independent of Audible. Availability and cancellation terms can vary by plan, billing provider and country.
