343 services & stores

How to cancel a subscription.

Every subscription is cancelled with the company that bills you. Find it on your receipt, cancel in that account, and keep the confirmation. Search a service for its exact steps.

THREE STEPS, ANY SERVICE

How to cancel a subscription in 3 steps.

  1. 01

    Find who bills you

    Check the receipt or statement. Apple, Google Play, Amazon, PayPal, Roku or the company itself can be the biller, and the biller is who stops the charge.

  2. 02

    Cancel in that account

    Sign in to the account that paid and cancel there. Deleting the app does not stop the charge, and Subex cannot cancel for you.

  3. 03

    Keep the confirmation

    Save the email or screenshot and the date access ends, then check that the next billing date passes without a charge.

START WITH WHO BILLS YOU

Who bills you? Pick your route.

Your phone doesn’t decide where you cancel. The company on your receipt does.

How to cancel an app subscription.

An app subscription is billed by the store you bought it in, or by the developer if you paid on its website. Deleting the app does not cancel it.

  • iPhone or iPad: open Settings, tap your name, then Subscriptions. App Store guide
  • Android: open Google Play, tap your profile icon, then Payments & subscriptions and Subscriptions. Google Play guide
  • Paid on the web: cancel in your account on the developer’s website.

Can’t cancel? Common reasons.

  • Wrong biller: the cancel option lives with whoever took the payment, which may not be the app you use.
  • Wrong account: sign in with the email, Apple Account or Google Account on the receipt.
  • Deleted the app: that does not cancel. Removing your card does not either, and the company may keep trying to charge you.
  • Family Sharing: a subscription shared with your family group can only be cancelled by the member who bought it.

343 CANCELLATION GUIDES

Find your service.

343 services & stores

AI tools13

Hosting & cloud5

Dating12

Learning22

Finance & credit3

Health & fitness45

Food & delivery11

Gaming11

Lifestyle & family27

Music & audio15

News & reading20

Payments & billing3

Security & privacy14

Shopping13

Software & productivity51

App stores2

Streaming76

After you cancel.

GOOD TO KNOW

Questions, answered.

How do I cancel my subscription?

Find who bills you first: the receipt or statement names Apple, Google Play, Amazon, PayPal, Roku or the company itself. Cancel in that account, then keep the confirmation until the next billing date has passed without a charge.

Can I cancel subscriptions on my iPhone or Android phone?

Yes. For purchases billed by Apple, use your Apple subscription settings. For purchases billed by Google Play, use Google Play subscriptions. A subscription bought on a website may need to be managed there, even if you use its mobile app.

Is cancelling the same as deleting my account?

Not necessarily. Stopping a recurring payment, removing an app and deleting an account are different actions. Check the service’s instructions and keep the cancellation confirmation before assuming billing has stopped.

Can Subex cancel a subscription for me?

No. Subex does not cancel subscriptions or contact providers on your behalf. These guides show where to cancel, and you finish with the company that bills you. In the app, you add subscriptions by hand and can get a reminder 1 or 3 days before each renewal.

Does Subex need my password?

No. These guides do not collect your login details. When a guide sends you to a provider, sign in directly on that provider’s website or app.

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