STREAMINGSubscription cancellation guide

How to cancel Hulu subscription.

If Hulu bills you, go to hulu.com/account, log in and click Cancel. The Disney+, ESPN, and Hulu Subscriber Agreement states you must cancel before 11:59 p.m. Eastern time on the day before your next billing date to avoid the next charge, and that access then runs to the end of the billing period. Who bills you changes the route. Apple, Google Play and Amazon cancel in their own subscription lists, a Disney+ bundle that includes Hulu is managed in your Hulu or Disney+ account, and Roku states that even when it bills you, Hulu manages the subscription, so you cancel with Hulu rather than in Roku. A free trial is the exception on timing: the agreement says cancelling one may take effect immediately.

Instructions reviewed October 2026

In this guide

Before you start.

  • Check who bills you. A statement line from Apple, Google, Amazon or Spotify means that company holds the plan. Roku states its charges appear as "Roku", "Roku for ___" or "The Roku Channel", and that Hulu still manages a Hulu subscription Roku bills.
  • Cancel before the deadline, not on the billing day. The Subscriber Agreement states you must cancel before 11:59 p.m. Eastern time on the day before your next recurring billing date to avoid being charged for the next billing period.
  • If you are on a free trial or a promotional code, expect the access to stop sooner. The agreement states that if you are subscribed through a free trial, promotional code or other credit, cancellation may be effective immediately.
  • Check whether Hulu is part of a Disney+ bundle. A bundle such as the Disney+, Hulu Bundle or the Disney+, Hulu, HBO Max Bundle is one subscription, and cancelling it ends every service in it.
  • List your add-ons. HBO Max sold as a Hulu add-on is a separate line on the Hulu bill, and HBO Max directs those subscribers to hulu.com/account to manage it.
  • Use any credits first. The agreement states that if you cancel, or switch your billing to a third party, you forfeit any service, referral or redeemed gift card credits.
  • If you have Hulu + Live TV, save what you want from your recordings. The agreement states that if your subscription is cancelled, you may lose access to previously made cloud DVR recordings.

FOLLOW THE RIGHT BILLING ROUTE

Cancel Hulu, step by step.

Cancel on the Hulu website

This is the route the Subscriber Agreement gives for a Hulu subscription Hulu bills. Use a web browser rather than the app, which routes you to whichever store sold the plan.

  1. Go to hulu.com/account in a web browser and log in.
  2. Check who is named as the billing party before looking for the button.
  3. Click Cancel.
  4. Work through every screen. Offers and alternatives can appear before the final confirmation, and stopping at one of them leaves the subscription running.
  5. Keep the confirmation and the end date it gives you.

The agreement states you must cancel before 11:59 p.m. Eastern time on the day before your next billing date. Cancelling the base plan is not the same as removing add-ons, so check those separately.

Cancel a Disney+ bundle that includes Hulu

Disney sells Hulu bundled with Disney+, and with HBO Max in the Disney+, Hulu, HBO Max Bundle. A bundle is one subscription, so cancelling it ends every service in it, which is rarely what someone searching for how to cancel Hulu wants.

  1. Work out where the bundle is managed. HBO Max directs bundle subscribers to hulu.com/account or disneyplus.com/account.
  2. To end everything billed through Disney+, the agreement gives the route: go to disneyplus.com/account/cancel-subscription, log in and click Cancel Subscription.
  3. To keep Disney+ and drop Hulu, look for a plan change in your account rather than a cancellation, and check what the remaining service costs on its own first.
  4. On a 6-month bundle plan, Disney's terms state that a cancellation made during the initial 6-month term takes effect at the end of that term.

The agreement also warns that if you switch from one service to another during your billing period, you may not keep access to your original service.

Remove Hulu add-ons such as HBO Max

Add-ons are separate charges on the Hulu bill, and they are a common reason a Hulu charge survives a cancellation. HBO Max directs its Hulu add-on subscribers to hulu.com/account and Hulu's Manage add-ons page.

  1. Sign in at hulu.com/account in a web browser.
  2. Find the add-ons section of the account page.
  3. Remove each add-on you no longer want, one at a time.
  4. Check the total for the next billing period after the removals.

An HBO Max add-on bought through Hulu is not the same as the Disney+, Hulu, HBO Max Bundle. The add-on is a separate line on a Hulu bill, while the bundle is one subscription covering three services.

Cancel on iPhone (billed by Apple)

Hulu sells subscriptions inside its iPhone and iPad app, and a signup made there puts Apple in charge. The agreement states that a subscription obtained through a third party is cancelled by following that third party's instructions.

  1. Open Settings on your iPhone or iPad and tap your name.
  2. Tap Subscriptions.
  3. Tap the Hulu subscription.
  4. Tap Cancel Subscription. If there is no Cancel button or you see an expiration message in red text, Apple states it is already cancelled.

If Hulu is not in the list, check every Apple Account in the household. A subscription is only visible on the Apple Account that bought it.

Cancel on Android (billed by Google Play)

A signup made in the Hulu app on an Android phone or tablet is billed by Google Play, and only Google Play can stop it.

  1. Open the Google Play Store app.
  2. Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. Select Hulu.
  4. Select Cancel subscription and follow the prompts.

Uninstalling the app does not cancel a Google Play subscription. If Hulu is missing from the list, the Google account signed in is not the one paying.

Cancel Hulu billed by Roku

This is the route most guides get wrong. Roku states that it processes the charge but Hulu manages the subscription, so turning things off in your Roku account is not how a Roku-billed Hulu plan ends.

  1. Confirm Roku bills you: your statement shows a charge from Roku, and the subscription appears at my.roku.com/subscriptions.
  2. Contact Hulu directly to cancel, through the Hulu Help Center. Roku states that even if it bills you for Hulu, you contact Hulu to manage or cancel the subscription.
  3. If Hulu asks for your CIB (Customer Identifier for Billing) to find your account, Roku states it is on your Roku invoice, which you can open from your Roku purchase history.
  4. Keep Hulu's confirmation of the cancellation and the end date.

Roku applies the same rule to Disney+ and Sling TV: it processes the charge, they manage the subscription.

Cancel Hulu that came with Spotify Premium Student

Spotify sells Premium Student with Hulu (With Ads) included. That Hulu belongs to the Spotify plan, so nothing on hulu.com will end it.

  1. Check whether Spotify appears as the merchant on your statement, or whether Hulu never appears as a separate charge at all.
  2. Sign in to your Spotify account and open the plan page.
  3. Change or cancel the Spotify plan that includes Hulu, following Spotify's own cancellation steps.
  4. Expect the change to affect what you pay Spotify, since Hulu is part of that plan rather than a separate Hulu charge.

A Hulu account linked to Spotify still signs in at hulu.com and looks like a normal account. The billing is what differs, which is why the cancel option is missing there.

Cancel Hulu billed by Amazon or a phone or TV provider

A signup made on a Fire TV device belongs to Amazon, and a Hulu plan bundled with a wireless or TV plan belongs to that provider. The agreement states that third-party subscriptions are governed by the third party's terms.

  1. Amazon: go to Your Memberships and Subscriptions on amazon.com, find Hulu, select Manage Subscription and select Cancel Subscription under Advanced Controls.
  2. A phone, internet or TV provider: sign in to that provider's account and remove Hulu from the plan or add-ons section, or contact the provider.
  3. Keep the store or provider's confirmation, since Hulu will have no record of a cancellation it did not process.

What happens next?

  • Access runs to the end of the billing period you have already paid for. The agreement states this, with the exception of free trials, promotional codes and other credits, where cancellation may be effective immediately.
  • The agreement states Hulu does not refund or credit partially used billing periods, although it may on a case-by-case basis.
  • Cancelling, or switching your billing to a third party, forfeits any service, referral or redeemed gift card credits on the account.
  • On Hulu + Live TV, the agreement states you may lose access to previously made cloud DVR recordings once the subscription is cancelled, even if you come back later.
  • Add-ons removed separately stop on their own schedule, which may not be the same date as the base subscription.
  • A cancelled bundle takes every service in it, and resubscribing to each separately usually costs more than the bundle did.

Cancelling a Hulu free trial.

How do I cancel a Hulu free trial?

Cancel it the same way as a paid plan, through whoever bills you. The Subscriber Agreement states you can cancel at any time before the end of your free trial, that your first payment is charged immediately after the trial unless you cancel, and that cancelling during a free trial may take effect immediately. It also states you will not receive a separate notice that the trial is about to end.

Pausing or freezing Hulu.

Can I pause Hulu instead of cancelling?

The Subscriber Agreement states Hulu may offer you the ability to pause your subscription, and that if you do not cancel before the end of the pause period, billing resumes automatically. If a pause is offered, it appears in your account rather than as a separate product, so note the date billing restarts.

WHEN IT DOES NOT WORK

If you get stuck.

There is no cancel option in my Hulu account

That usually means Hulu is not the biller. Hulu is sold through Apple, Google Play, Amazon, Spotify, Disney+ bundles and phone or TV providers, and the account page names the billing party. Cancel with that company. The one exception is Roku: Roku states Hulu manages a Hulu subscription Roku bills, so contact Hulu through its Help Center.

Hulu is billed by Roku and I cannot cancel it in my Roku account

That is how Roku has set it up. Roku states it processes the charge but Disney+, Hulu and Sling TV manage the subscription, so you contact Hulu directly to cancel even though the charge says Roku. If Hulu asks for your CIB (Customer Identifier for Billing), Roku states you can get it from your Roku invoice in your Roku purchase history.

I cancelled on my billing date and was charged anyway

The deadline is the day before. The Subscriber Agreement states you must cancel before 11:59 p.m. Eastern time on the day before your next recurring billing date to avoid the next charge, and that partially used billing periods are not refunded or credited, although Hulu may make exceptions case by case. Your access runs to the end of the period you were charged for.

I cancelled my free trial and lost access straight away

The agreement allows for this. It states that if you are subscribed through a free trial, promotional code or other credit, cancellation may be effective immediately, rather than at the end of the period. If you want the rest of a trial, cancel close to its end date, and before 11:59 p.m. Eastern time on the day before it converts.

I cancelled Hulu but HBO Max is still charging me

An HBO Max add-on bought through Hulu is a separate line on the Hulu bill. HBO Max directs its Hulu add-on subscribers to hulu.com/account and Hulu's Manage add-ons page rather than handling it itself. Check the add-ons section of your account and remove it there.

I cancelled the bundle and lost Disney+ and HBO Max too

A bundle is one subscription covering several services, so ending it ends all of them. To keep the others, change the plan in your Hulu or Disney+ account rather than cancelling, and check the standalone prices first.

I signed up for Hulu + Live TV on fubo.tv and Fubo cannot cancel it

That is expected. Fubo states that Fubo and Hulu + Live TV are separate services, and that if you sign up for Hulu + Live TV through the Fubo website, all account changes, including cancellation, are managed through the Hulu website directly. Cancel in your Hulu account.

Hulu came with my Spotify plan and I cannot cancel it

You cannot cancel it at Hulu, because it is part of the Spotify plan. Spotify sells Premium Student with Hulu (With Ads) included, and that plan lives in your Spotify account. Removing Hulu means changing or cancelling the Spotify plan.

GOOD TO KNOW

Questions, answered.

How do I cancel Hulu?

If Hulu bills you, go to hulu.com/account, log in and click Cancel, before 11:59 p.m. Eastern time on the day before your next billing date. If Apple, Google Play, Amazon, Spotify or a provider bills you, cancel with that company. If Roku bills you, Roku states you contact Hulu to cancel.

Can I cancel Hulu anytime?

Yes. The Subscriber Agreement states you can cancel at any time before the end of the current billing period, free trial or promotion. To avoid the next charge, cancel before 11:59 p.m. Eastern time on the day before your next billing date.

How do I cancel Hulu on Roku?

If Roku bills you for Hulu, Roku states that Hulu manages the subscription, so you contact Hulu directly to cancel rather than turning it off in Roku. Roku adds that Hulu may ask for your CIB, which is on your Roku invoice.

Does cancelling Hulu cancel my add-ons?

Do not assume it does. Add-ons such as HBO Max are separate lines on the Hulu bill. Check the add-ons section of your account page and remove each one you no longer want.

Can I keep Disney+ and drop Hulu?

If you are on a Disney+ bundle, change the plan in your Hulu or Disney+ account rather than cancelling, because cancelling the bundle ends every service in it. The agreement warns that switching from one service to another during a billing period may end access to the original service early.

Provider resources

Instructions reviewed .

Subex is independent of Hulu. Availability and cancellation terms can vary by plan, billing provider and country.

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