In this guide
Do you qualify?
- Cursor states that Pro, Pro+ and Ultra use the same refund rules for monthly and annual plans, and that you may qualify on your most recent subscription payment if the charge was within the last 14 days and you have not used the subscription during that billing period.
- It states that outside the 14 day window, or with usage during the period, that payment is generally not refundable and you are committed for the current billing period, though you can still cancel to stop future renewal charges.
- Usage charges are excluded. Cursor states that on-demand and fast-request charges for usage you have already consumed are not refundable, and that this is separate from the subscription refund.
- A downgrade is not a refund. Cursor states that it does not issue prorated refunds when you downgrade an active subscription that already has usage during the current billing period, and that a downgrade alone does not qualify for a partial credit on the current cycle.
- Upgrade credit works on usage rather than time. Cursor states that if some of your included usage is left, a matching share of what you paid is credited automatically when you upgrade, and that time left in the billing period is not a factor.
- Cursor states that this policy does not limit any rights you may have under applicable consumer protection laws.
ASK WHOEVER TOOK THE MONEY
How to request a Cursor refund.
Ask Cursor for a web purchase
Cursor reviews the account against both conditions before deciding, and asks for specific details with the request.
- Check both conditions: the charge is within the last 14 days, and the subscription is unused for that billing period.
- Contact Cursor support with the email on your Cursor account.
- Include the charge amount and date, and the invoice ID or receipt if you have it.
- Add a short description of what looks incorrect.
Cursor states that if you are eligible it can cancel your subscription and refund that payment, and that refunds return to the original payment method within 5 to 10 business days.
Charged by Apple through the iOS app
Cursor states that because Apple processes the payment, Cursor cannot cancel an in-app plan or issue a refund for you, and that any billing question on an in-app subscription goes through Apple.
- Go to reportaproblem.apple.com and sign in with the Apple Account that was charged.
- Tap or click "I'd like to", then choose "Request a refund".
- Choose the reason, select the Cursor purchase, then submit.
- Cancel the subscription in iOS Subscriptions as well, since a refund request does not stop the renewal.
- Separately, open cursor.com/dashboard in a browser and check Spending, because on-demand usage runs on a web card rather than through Apple.
What happens next?
- Cursor states that an eligible refund returns to the original payment method within 5 to 10 business days, and that it can cancel the subscription as part of the refund.
- A refund does not erase a usage invoice. Cursor states that consumed on-demand usage is billed in arrears and is not refundable, so that line can still arrive.
- Cursor advises against going to your bank first. It states that filing a chargeback may result in delays and could affect your account status while the dispute is under review, and asks you to contact it first so the issue can be resolved directly.
- If the refund is refused, access still runs to the end of the period you paid for, and the account then reverts to the free Hobby plan.
WHEN THE ANSWER IS NO
If you are refused.
I cancelled within days and was still refused
The window is only half of the test. Cursor states that both conditions must hold: the charge within the last 14 days and no use of the subscription during that billing period. Any real use in the period ends the claim, and Cursor states that cancelling stops future charges but does not refund a charge already processed.
I want the usage charges refunded, not the plan
Cursor states that on-demand and fast-request charges for usage you have already consumed are not refundable, and that this is separate from the subscription refund. The usable step is preventing the next one: turn off on-demand usage or set a spend limit in your spending settings.
A credit appeared and then I was billed for it anyway
Cursor documents this as designed behaviour. It states that overage occurring before enforcement is credited as a temporary spend-limit credit, that this is not a refund or a permanent credit, and that if you raise the limit in the same cycle it may bill some or all of that credit up to the new limit. Leaving the limit unchanged, or turning off on-demand usage, keeps the credit.
Should I dispute the charge with my bank?
Cursor asks you not to start there. It states that filing a chargeback with your bank may result in delays and could affect your account status while the dispute is under review, and encourages contacting it first.
GOOD TO KNOW
Questions, answered.
What is Cursor's refund window?
Cursor states 14 days from the charge, with the added condition that you have not used the subscription during that billing period. The same rules apply to monthly and annual plans on Pro, Pro+ and Ultra.
How long does a Cursor refund take?
Cursor states that eligible refunds return to the original payment method within 5 to 10 business days.
Are Cursor usage charges refundable?
No. Cursor states that on-demand and fast-request charges for usage you have already consumed are not refundable, separately from any subscription refund.
Do I get a prorated refund if I downgrade?
Cursor states that it does not issue prorated refunds when you downgrade an active subscription that already has usage during the current billing period, and that a downgrade alone does not qualify for a partial credit on the current cycle.
Provider resources
- Cursor: refunds
- Cursor: usage-based charges
- Cursor: subscribe from the iOS app
- Apple: request a refund for apps or content
Instructions reviewed .
Subex is independent of Cursor. Refund eligibility is decided by the company that billed you, and terms vary by plan, billing provider and country.