30 refund guides

Ask for your money back.
Before the window shuts.

A refund goes to whoever took the payment, not to the app you were using. Find your service, check whether you still qualify, and follow the right request.

ASK THE STORE THAT BILLED YOU

Charged by a store?

Apple and Google take refund requests for subscriptions and purchases they billed. On Google Play, the developer takes over after 48 hours.

WHERE A REFUND IS ACTUALLY POSSIBLE

Pick your service.

30 refund guides

Not listed? Most subscriptions are not refundable once the period has started: they simply run to the end of what you paid for. Cancelling stops the next charge.

FROM CHARGE TO CLAIM

How a refund works.

  1. 01

    Read the receipt

    It names the company that holds your money. That is who decides, and it is often a store rather than the service itself.

  2. 02

    Check the window

    Deadlines differ sharply by channel, and some close before the charge rather than after it. This is the part that expires.

  3. 03

    Ask, then cancel too

    A refund returns one charge. If you do not want the next one, cancel as well and keep both confirmations.

GOOD TO KNOW

Questions, answered.

Who do I ask for a refund?

Whoever took the money, which your receipt names. A charge from Apple goes to Apple. A charge from Google Play goes to Google within 48 hours of the purchase, and to the app's developer after that. A charge from the company itself goes to that company.

Is cancelling the same as getting a refund?

No. Cancelling stops the next charge and a refund returns one already taken. They are separate requests: do not count on one to do the other.

Can I cancel a purchase, or only a subscription?

Only a subscription can be cancelled, because only a subscription renews. A one-time purchase, such as a paid app, a full game unlock or a pack of coins, was charged once and has nothing left to cancel. The only way to undo it is a refund request to whoever billed you.

Why is my service not listed here?

Because most subscriptions have no refund path. They run to the end of the period you paid for, and there is nothing to request. We publish a refund guide only where a real process exists.

How long do I have to ask?

It depends entirely on who billed you, and this is the part worth checking first. Google Play gives 48 hours before passing the request to the developer. Apple's refund page states no deadline. A service billing you directly sets its own, and some deadlines fall before the charge rather than after it.

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