In this guide
Before you start.
- Find the merchant name on your statement first. Apple, Google, Roku or Amazon on the charge means the subscription belongs to them and hidive.com cannot end it.
- Check which term you are on. The HIDIVE App Store listing shows a monthly subscription at $7.99 and a yearly subscription at $79.99, several of them with a free trial attached.
- If you started on a free trial, note the date it converts. A trial that reaches its end date becomes a paid subscription, and cancelling before then is what avoids the charge.
- The yearly plan is paid up front. Cancelling stops the next renewal rather than returning the unused months, so the timing matters more than on a monthly plan.
- If HIDIVE has never worked in the HIDIVE app itself, you probably hold a channel inside another service rather than a direct subscription.
- Cancel before the renewal date rather than on it. A renewal already processed is not reversed by a same-day cancellation.
FOLLOW THE RIGHT BILLING ROUTE
Cancel HIDIVE, step by step.
Cancel a HIDIVE subscription billed by HIDIVE
This is the route for anyone who subscribed on hidive.com and pays HIDIVE directly. Use a web browser rather than the app, because the mobile apps send you to whichever store sold the plan.
- Sign in at hidive.com in a web browser.
- Open your account settings and find the subscription or billing section.
- Check which company is named as the biller before looking for a cancel option.
- If HIDIVE bills you, use the cancellation option shown there and work through every confirmation screen.
- Keep the confirmation and the end date it gives you.
If the account page offers no cancellation control, a store holds the plan. That is the expected behaviour rather than a fault.
Cancel a HIDIVE subscription billed by Apple
HIDIVE sells subscriptions inside its iOS app, which its App Store listing confirms, so a signup made on an iPhone, iPad or Apple TV belongs to Apple.
- Open Settings on your iPhone or iPad and tap your name.
- Tap Subscriptions.
- Select the HIDIVE subscription. The name shown tells you the term, such as Monthly Subscription or Yearly Subscription.
- Tap Cancel Subscription and confirm.
- On a Mac, open the App Store, click your name, then open Subscriptions from your account settings.
If HIDIVE is not in the list, check every Apple ID in the household. A subscription is only visible on the Apple ID that bought it.
Cancel a HIDIVE subscription billed by Google Play
HIDIVE's Google Play listing confirms in-app purchases from $7.99 to $79.99, so an Android signup bills through Google.
- Open the Google Play Store app, or go to play.google.com on a computer.
- Open Payments & subscriptions, then Subscriptions.
- Select the HIDIVE subscription.
- Select Cancel subscription and follow the prompts.
Uninstalling the app never cancels a Google Play subscription. If HIDIVE is missing from the list, the Google account signed in is not the one paying.
Cancel HIDIVE sold through Amazon or Roku
HIDIVE is available as an add-on channel inside Prime Video and through Roku, and those subscriptions belong to Amazon or Roku.
- Prime Video Channel: go to Manage Your Prime Video Channels in your Amazon account, find HIDIVE under your channels, and cancel it there.
- Roku: sign in at my.roku.com/subscriptions, find HIDIVE under Active Subscriptions, choose Manage subscription, then turn off auto-renew and confirm.
- Keep the store's own confirmation, since HIDIVE will have no record of a cancellation it did not process.
A HIDIVE channel bought through Prime Video plays inside Prime Video. If the HIDIVE app has never worked for you, this is the subscription you hold.
What happens next?
- Access normally runs to the end of the term you have already paid for, which on the $79.99 yearly plan can be many months away.
- The yearly plan is paid up front, so cancelling stops the next renewal rather than returning the unused portion.
- Cancelling does not delete your HIDIVE account, your watchlist or your history. They stay if you come back.
- Downloads in the HIDIVE app stop playing when the subscription ends, even though the files stay on the device.
- A HIDIVE channel cancelled inside Prime Video ends only that channel. Your Prime Video subscription continues untouched.
WHEN IT DOES NOT WORK
If you get stuck.
There is no cancel option in my HIDIVE account
That means HIDIVE is not the biller. HIDIVE sells subscriptions through Apple and Google in-app, through Roku, and as a channel inside Prime Video, and hidive.com can only cancel plans HIDIVE collects the money for. Read the merchant name on your statement and go to that company.
My free trial turned into a charge
Several of HIDIVE's App Store subscription tiers are sold with a free trial attached, and a trial converts to a paid subscription at its end date unless cancelled first. It appears in the store's subscription list from the day it starts, so it can be cancelled on day one and still run out the free period.
I cancelled a yearly plan and did not get money back
The yearly subscription is priced at $79.99 and paid a year up front. Cancelling an annual plan stops it renewing rather than refunding the remainder, so access continues to the end of the year you bought. Cancelling near the renewal date is what avoids paying for a year you will not use.
HIDIVE is not in my Apple or Google subscriptions list
Either you are signed in with a different Apple ID or Google account than the one that paid, which is the usual cause, or the subscription is a direct HIDIVE one and belongs on hidive.com instead. Check every account in the household before concluding it has vanished.
I am paying for HIDIVE and Crunchyroll and only watch one
Both are anime subscriptions with overlapping appeal and separate billing, and holding both without noticing is common. Check your statement for two lines. Cancelling one does nothing to the other, and each follows whichever platform sold it.
Still not cancelled?Common reasons a subscription will not cancel How to cancel an app subscription
GOOD TO KNOW
Questions, answered.
How do I cancel HIDIVE?
Sign in at hidive.com in a browser and use the cancellation option in your subscription settings, if HIDIVE bills you. If Apple, Google, Roku or Amazon bills you, cancel it in that company's account instead.
What does HIDIVE cost?
Its App Store listing shows a monthly subscription at $7.99 and a yearly subscription at $79.99, several tiers with a free trial attached. Its Google Play listing shows in-app purchases from $7.99 to $79.99 per item.
Do I keep watching HIDIVE after I cancel?
Until the end of the term you already paid for, yes. Cancelling stops the next renewal rather than cutting off access immediately.
Does cancelling delete my HIDIVE watchlist?
No. Cancelling stops the billing and the access. The account, its watchlist and its history remain, and they come back if you resubscribe.
Provider resources
- HIDIVE account and support
- HIDIVE on the App Store: subscription tiers and prices
- HIDIVE on Google Play: in-app purchase range
Instructions reviewed .
Subex is independent of HIDIVE. Availability and cancellation terms can vary by plan, billing provider and country.
