How to cancel The Guardian subscription.

Before you start.

• Check how long you have been subscribed. The Guardian states you can cancel at any time during the first 14 days from sign-up, up to and including day 14, without giving any reason, and that if your first payment has been taken you will receive a full refund.
• After 14 days, understand what cancelling does and does not do. The Guardian states the cancellation takes effect at the end of your current monthly or annual billing period, and that you will not receive any refund for cancelling.
• Identify which Guardian product you hold, because they cancel differently. A recurring contribution, an All-access digital subscription, digital plus print, Guardian Weekly, home delivery and Guardian Ad-Lite are separate products with separate flows.
• If it is Guardian Weekly and you are in the UK, plan to contact customer services rather than hunting for a button. Its terms direct UK subscribers to the customer service team and offer Manage My Account only to subscribers outside the UK.
• If you are a Guardian Patron, expect no self-service option at all: that product has no cancellation flow in Manage My Account, so it goes through customer services.
• Check who bills you. The Guardian sells subscriptions as in-app purchases, and states that if you purchased through an app store it cannot process your refund directly and you need to request it through that store's support channel.
• Do not try to cancel by deleting your account. The Guardian states that if you make payments on a recurring basis through an active membership, contribution or subscription, you will not be able to automatically delete your account online.

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What happens next?

• The Guardian states that cancelling after the initial 14-day window takes effect at the end of your current billing cycle, and that you will not receive a refund for the current billing period or any previous terms.
• Within 14 days of sign-up the outcome is different: The Guardian states you are entitled to a full refund, and that it will pay the refund without undue delay and not later than 14 days after being informed of your decision.
• Some products stop immediately rather than running out. The Guardian's All-access digital cancellation states it is immediate and that you will not be charged again.
• Your Guardian account remains after a subscription ends, and The Guardian states you cannot automatically delete an account online while a recurring payment is active, so cancel first if you also want the account closed.
• The Guardian states it gives at least 30 days' notice of material changes to benefits or price, so a price rise should not be the first you hear of it.