In this guide
Before you start.
- Work to the 24 hour deadline rather than the renewal date. CapCut states that if you forget to cancel at least 24 hours before the renewal date, your account will be charged. Apple gives the same advice for App Store subscriptions.
- Assume no refund. CapCut states that its subscriptions are virtual goods and that purchases do not support refunds, because access to the benefits is granted immediately on purchase. It offers an appeal route rather than a policy, asking for account information and a purchase receipt.
- Check which tier you hold, because Standard and Pro are not the same product. CapCut states that Pro gives full membership benefits across all major platforms including iOS, Android, desktop on PC and Mac, and the web editor, while Standard benefits are only available on the CapCut mobile app.
- If you edit on a desktop or in the browser and you are on Standard, you are paying for something you cannot use there. That is worth checking before deciding whether to cancel or to change tier.
- Identify the biller from the receipt. An Apple or Google receipt means that store controls the cancellation and CapCut cannot stop the charge for you. A purchase made on capcut.com or in the desktop app is billed by CapCut instead.
- Note what the tiers include, because it is what you lose. CapCut describes Pro as carrying substantially more cloud storage and AI credits than Standard, so exported projects stored in the cloud and unused credits are worth dealing with before the plan ends.
- Cancelling does not delete your account or your local projects. It stops the renewal and leaves the current period running.
FOLLOW THE RIGHT BILLING ROUTE
Cancel CapCut Pro, step by step.
Cancel on iPhone or iPad
Apple bills an App Store purchase, and CapCut cannot stop a charge Apple collected. The App Store listing sells CapCut's monthly and yearly tiers as in-app purchases.
- Open the Settings app.
- Tap your name at the top, which is your Apple Account.
- Tap Subscriptions.
- Select CapCut from the list.
- Tap Cancel Subscription and confirm.
- Do this at least 24 hours before the renewal date, which is the deadline CapCut states.
If CapCut is not in the list, a different Apple ID paid, or the purchase was made on Android or on CapCut's own site. Check the receipt email to see which account was charged.
Cancel on Android
Google Play bills a purchase made in the Android app, so the Play Store settings are what stop the renewal.
- Open the Google Play Store app.
- Tap your profile icon in the top right.
- Select Payments and subscriptions, then Subscriptions.
- Select CapCut.
- Tap Cancel subscription and follow the prompts.
- Confirm the entry now shows an expiry date rather than a renewal date.
Google states it cannot cancel a subscription on your behalf: the account holder has to complete it. Google's own refund window for a Play purchase is short before the decision passes to the developer, whose stated policy here is that purchases do not support refunds.
A subscription CapCut bills directly
CapCut Pro works on the web editor and on desktop, and a purchase made outside a phone store is billed by CapCut rather than by Apple or Google. It will never appear in a store subscription list.
- Sign in to CapCut with the account that holds the subscription, on the web editor or in the desktop app.
- Open the account or membership area and look for the subscription and its renewal date.
- Cancel or turn off the auto-renewal there, at least 24 hours before the renewal date.
- CapCut's help page for cancellation directs users to contact its support rather than publishing per-platform steps, so if you cannot find the control, raise it with support with your account details and the purchase receipt.
- Keep any confirmation you are given.
CapCut does not publish exact menu labels for this route, so look for the subscription or membership section of your account rather than following a remembered path.
What happens next?
- Cancelling stops the renewal. Apple and Google both leave a cancelled subscription active until the end of the period you already paid for.
- The Pro editing tools stop at the end of that period, which means premium effects, templates and AI features become unavailable in new edits.
- Cloud storage drops. CapCut describes Pro as including substantially more cloud storage than Standard, so anything kept only in the cloud is worth exporting before the plan ends.
- AI credits stop renewing. CapCut describes the tiers as differing in the number of AI credits included, and those are tied to the active subscription.
- Videos you have already exported to your device are yours and are not affected by the subscription ending.
- CapCut states that purchases do not support refunds, so the money already taken stays taken. If Apple or Google billed you, their own refund processes still apply to that charge and they decide under their own policies.
- Deleting the app does not cancel a store subscription, and never has: the store keeps billing until the subscription itself is cancelled.
WHEN IT DOES NOT WORK
If you get stuck.
CapCut support says my purchase cannot be refunded
That matches its published position. CapCut states that subscriptions are virtual goods and that purchases do not support refunds, because access is granted immediately on purchase. It offers an appeal where you submit account information and the purchase receipt, but it is not a refund entitlement. If Apple or Google took the payment, the store applies its own policy to that charge and is the party actually holding the money.
I paid for Standard and the premium features do not work on my laptop
That is the tier working as documented rather than a fault. CapCut states that Standard benefits are only available on the CapCut mobile app, and that Pro gives full membership benefits across all major platforms including desktop on PC and Mac and the web editor. If you edit on a computer, Standard buys you nothing there.
CapCut is not in my subscriptions list
The list only shows subscriptions bought with the account you are signed in to, so check the receipt email to see which Apple ID or Google account was charged. If neither store has it, the purchase was made on CapCut's own web or desktop product, which bills directly and appears in your CapCut account rather than in a store.
I cancelled but I was charged anyway
Check the timing first. CapCut states that if you do not cancel at least 24 hours before the renewal date your account will be charged, so a cancellation made on the day arrives too late. Then check the store entry actually shows an expiry date rather than a renewal date, which is the only reliable confirmation that the cancellation completed.
I cannot find any cancel steps on CapCut's help page
You will not: CapCut's cancellation help page directs users to contact support rather than publishing per-platform steps. That is a reason to use the store route wherever the store billed you, because Apple's and Google's own cancellation paths are documented and do not depend on CapCut's interface.
Still not cancelled?Common reasons a subscription will not cancel How to cancel an app subscription
GOOD TO KNOW
Questions, answered.
How do I cancel CapCut Pro?
In the store that billed you, at least 24 hours before the renewal date. On iPhone: Settings, your name, Subscriptions, CapCut, Cancel Subscription. On Android: Play Store, profile icon, Payments and subscriptions, Subscriptions, CapCut, Cancel subscription. A web or desktop purchase is cancelled in your CapCut account.
Can I get a refund from CapCut?
CapCut states that its subscriptions are virtual goods and that purchases do not support refunds, because access is granted immediately on purchase. It offers an appeal with account details and a receipt. Where Apple or Google took the payment, their own refund processes apply to that charge.
What is the difference between CapCut Standard and Pro?
CapCut states that Pro gives full membership benefits across all major platforms, listing iOS, Android, desktop on PC and Mac and the web editor, while Standard benefits are only available on the CapCut mobile app. Pro also carries more cloud storage and more AI credits.
Does deleting CapCut cancel my subscription?
No. Deleting an app removes it from the device and leaves the subscription running. Apple and Google keep charging until the subscription is cancelled in your subscription settings.
Do I lose my videos when CapCut Pro ends?
Videos already exported to your device are unaffected. What changes is the cloud storage allowance, which drops from the Pro level, and the premium tools and AI credits, which stop being available for new work at the end of the period you paid for.
Provider resources
- CapCut: cancel subscription
- CapCut: subscriptions across platforms
- CapCut on the App Store
- Apple: view, change, or cancel subscriptions
- Google Play: cancel, pause, or change a subscription
Instructions reviewed .
Subex is independent of CapCut Pro. Availability and cancellation terms can vary by plan, billing provider and country.
