How to cancel ElevenLabs subscription.

This is the documented route for a subscription bought at elevenlabs.io. It is also the only route that lets you undo the cancellation before it takes effect.

1. Log in to your account at elevenlabs.io.
2. Click your profile icon in the top right corner of the website to open your account menu, then select Subscription.
3. Click Billing.
4. In the Modify Plan section, select Cancel Plan, then Proceed.
5. In the next step, select Cancel Subscription to confirm.
6. Check that you see the confirmation that the cancellation is scheduled for the end of your current billing cycle.

ElevenLabs states that at any time before the end of the billing cycle you can click Resume subscription to cancel the cancellation request. It also documents a second path to the same place, under Account, then Settings, then Manage Subscription.

Apple bills an App Store purchase, and ElevenLabs states flatly that it cannot cancel or modify one.

1. Open the Settings app.
2. Tap your name (your Apple Account) at the top of the screen.
3. Tap Subscriptions.
4. Select ElevenLabs from the list of active subscriptions.
5. Tap Cancel Subscription and confirm.

ElevenLabs states that a mobile subscription cannot be moved to the website while it is active: cancel it in the store, wait for it to expire at the end of the billing period, then subscribe again at elevenlabs.io. It also states that Pay As You Go is not available to app subscribers.

Google Play holds the billing relationship for an in-app purchase, and the website's Billing page will not show it.

1. Open the Google Play Store app.
2. Tap your profile icon in the top right.
3. Select Payments & subscriptions, then Subscriptions.
4. Select ElevenLabs.
5. Tap Cancel subscription and follow the prompts to confirm.

ElevenLabs states that if you try to upgrade on the website while a mobile subscription is active you will see an alert asking you to cancel the mobile subscription first.

A smaller plan keeps some credits coming, where cancelling wipes the balance. The trade-off is that a downgrade can shrink a Pay As You Go balance on its own.

1. Open the same Subscription, then Billing page and choose a smaller plan rather than Cancel Plan.
2. Read the summary ElevenLabs shows before you confirm: it states that it shows you how your existing Pay As You Go credit balance will be affected.
3. Check the effective date, which is the end of the current billing cycle for a downgrade as well as a cancellation.
4. Note that an annual subscription cannot be moved to a monthly one: ElevenLabs states you can upgrade from one annual plan to another, but not from annual to monthly.

ElevenLabs states that a Pay As You Go balance is stored as a dollar value rather than a fixed number of credits, and that if the new plan gives fewer credits per dollar the credit count goes down even though you have not used any. It also states that Pay As You Go credits expire 12 months after purchase.

ElevenLabs API calls draw on the same account credits as the app, so an integration left running is quietly consuming the balance you are about to lose.

1. Identify any API key still in use by a script, a bot or a third-party tool.
2. Revoke or rotate those keys in your account settings so nothing keeps calling the API.
3. Check the usage view for what has already been spent this cycle before deciding when to cancel.
4. If you are on a workspace plan, remember the pool is shared: ElevenLabs states that all workspace members share a single credit pool and that generation stops for everyone when it runs out.

ElevenLabs states that sending a request to one of its API endpoints with your API key deducts credits from your account, so API spend and app spend come from the same place rather than from a separate bill.