How to cancel GoDaddy subscription.

This is the documented route and it covers hosting, Websites and Marketing, email, SSL and the other recurring products.

1. Sign in to GoDaddy and open your Renewals and Billing page.
2. Select Manage Subscriptions.
3. In the Subscriptions list, select the product you want to cancel.
4. Select Cancel Plan.
5. Choose a reason for cancelling from the list, then select Continue to Cancel.
6. Check the cancellation date GoDaddy shows you, then select Confirm Cancel.
7. Go back to the Subscriptions list and confirm that product no longer shows as renewing.

Cancelling stops the renewal. The product generally runs to the end of the term you already paid for, and the cancellation screen shows the date it ends.

GoDaddy's own advice when you are outside a refund window is to turn auto-renew off rather than cancel, because it stops the next charge while leaving what you paid for in place until it expires.

1. Open Renewals and Billing and find the product in the list.
2. Turn its auto-renew setting off.
3. Check the expiry date: the product stays live until then and simply does not renew.
4. Repeat for each product: turning auto-renew off on one does not affect the others.

A domain must be in active status before its auto-renew setting can be changed. On a domain, auto-renew off means the registration lapses at expiry, so use it only when you do not want the name.

The registration is a separate commitment from the hosting or website plan, and it is where cancelling costs you something. Read this before touching a domain.

1. Decide whether you want to keep the name. If you do, do not cancel it: transfer it to another registrar instead, which moves the renewal cost elsewhere and keeps the name yours.
2. If you genuinely want to drop it, turn auto-renew off for that domain in Renewals and Billing, well before the expiry date, and let it expire.
3. If you want it removed from the account now, GoDaddy's delete-domain flow asks you to tick a consent box confirming you want the selected domains deleted.
4. Understand that a deleted or expired domain can be registered by someone else once the registry releases it.

GoDaddy states that refund eligibility on a deleted domain is not guaranteed, and that renewal fees are non-refundable after the expiration date. Giving up a domain is not a route to a refund.

Only after everything else is gone. GoDaddy requires the account to be emptied first, and closing it forfeits any refund you had not yet claimed.

1. Cancel and delete every product in the account.
2. Wait at least 24 hours after the last product is deleted before attempting the closure.
3. Claim any refund you are entitled to before closing, by phone, SMS or chat.
4. Follow GoDaddy's account closure steps from your account settings and confirm.

GoDaddy states that once the account is closed your account data is deleted and you are no longer eligible for a refund that its refund policy would otherwise permit.

GoDaddy's mobile apps exist, and a subscription bought inside an app is billed by the store rather than by GoDaddy, which means GoDaddy cannot cancel it for you. Check the receipt to see which applies.

1. Find the receipt email for the charge. One from Apple or Google means that store bills you.
2. On iPhone or iPad: open Settings, tap your name, tap Subscriptions, select the subscription and tap Cancel Subscription.
3. On Android: open the Google Play Store app, tap your profile icon, select Payments & subscriptions, then Subscriptions, select the subscription and tap Cancel subscription.
4. If the receipt comes from GoDaddy instead, use the Renewals and Billing route above: the store has nothing to cancel.

Domains and hosting are billed by GoDaddy directly and will not appear in an Apple or Google subscriptions list. If nothing is listed there, the charge is GoDaddy's own.