THE SHORT ANSWER
Start here.
To cancel iQIYI, first check who took the payment. For an Apple-billed plan, select it in Apple Subscriptions; for a Google Play-billed plan, use Google Play subscriptions. Otherwise, use the billing provider’s account or support.
In this guide
FOLLOW THE RIGHT BILLING ROUTE
Cancel iQIYI, step by step.
If the provider or another company bills you
For a purchase outside Apple or Google Play, follow the provider on the receipt. Plan availability and account menus can differ.
- Find the iQIYI order or renewal email and identify the company that took the payment.
- Open that company’s account or subscription settings. If you cannot find cancellation, use its official support with your order number.
- Complete the cancellation process and keep written confirmation. Check the date it takes effect before assuming renewal has stopped.
If Apple bills your subscription
Use this route only when your iQIYI subscription appears in the Apple Account that made the purchase.
- On iPhone or iPad, open Settings, tap your name, then Subscriptions.
- Select the iQIYI subscription and choose Cancel Subscription.
- Complete the confirmation and note the status and end date shown by Apple.
If the subscription is missing, check the Apple Account on the receipt. A website purchase will not necessarily appear here.
If Google Play bills your subscription
Use the Google Account on the purchase receipt. Installing the Android app alone does not mean Google manages the payment.
- Open Subscriptions in Google Play using the account that paid.
- Select the iQIYI plan, then choose Cancel subscription.
- Follow the remaining prompts and save the confirmation and access end date.
Before you cancel.
- Check the name of your paid tier and the account on your receipt.
- Confirm whether you subscribed on the service’s website, in an app store or through a TV provider.
What happens next?
- Keep the billing provider’s cancellation confirmation and the displayed end date.
- Review refund requests and any one-time purchases separately. Stopping a renewal does not automatically reverse past charges.
- Update your subscription status in Subex after completing cancellation, and keep reminders for the subscriptions you choose to keep.
GOOD TO KNOW
Questions, answered.
How do I cancel my iQIYI subscription on iPhone?
If Apple bills the plan, open Settings, tap your name, choose Subscriptions and select iQIYI. Choose Cancel Subscription and confirm. If it is missing, check the receipt for another Apple Account or a different billing provider.
How do I cancel iQIYI on Android?
For a Google Play-billed plan, open Google Play subscriptions using the account on your receipt, select iQIYI, and complete cancellation. If the provider took payment directly, use its account or support instead.
Can I cancel from the TV where I watch?
Watching on a TV does not identify who bills you. Use the purchase receipt to find the account that manages the subscription, even if you normally watch on a different device.
Can I stop a iQIYI trial before it renews?
If your plan includes an auto-renewing trial, check its deadline and cancel with the billing provider before it ends. Apple advises cancelling a trial at least 24 hours before the end. Trial availability and access after cancellation depend on your offer.
Why am I still being charged for iQIYI?
Compare the new charge with your cancellation confirmation. Check for another purchase account, a separate plan or a different billing provider. Contact the company on the receipt with both records; removing an app or changing an entry in Subex does not stop billing.
Provider resources
- iQIYI: provider resource
- iQIYI: official app listing
- Apple: cancel an Apple-billed subscription
- Google Play: cancel a Google-billed subscription
Subex is independent of iQIYI. Availability and cancellation terms can vary by plan, billing provider and country.
