In this guide
Before you start.
- Check whether you are still inside the complimentary month that comes with a ring. Oura states that if you cancel before the complimentary month ends you will not be charged. After that, cancelling keeps access to the end of the current billing period rather than ending it early.
- If you are on a prepaid or annual plan, expect to run it out. Oura states that partial refunds are not available for a cancelled prepaid or annual membership, so cancelling part-way through does not return the unused months.
- Check whether you have a lifetime membership before cancelling anything. Oura says some early Gen3 buyers received lifetime memberships through past promotions, that these remain free on the same account, and that they transfer to a new or replacement ring. If that is you, there is no recurring charge to cancel.
- Know that Oura bills you directly. Oura's own documentation points to the app and the Membership Hub rather than to Apple or Google, and the Oura listings on both stores show no in-app purchases, so there is no store subscription list to check.
- Your data is not at risk from cancelling. Oura states that all of your Oura data and account information will remain securely saved as long as you do not delete your account, and that you can export your data in CSV format through the Membership Hub even without an active membership.
- If you own a Gen2 ring, the membership question is different. Oura says Gen2 rings do not require a membership and continue receiving software updates.
How to find all your subscriptions How to cancel a membership
FOLLOW THE RIGHT BILLING ROUTE
Cancel Oura, step by step.
Cancel in the Oura App
This is the route most members use, since the app is where the membership lives day to day. The option is several levels down rather than on the main settings screen.
- Open the Oura App and tap the menu.
- Tap Settings, then Account.
- Tap Manage membership.
- Follow the cancellation prompts through to a confirmation.
- Check the date your membership is shown as ending, and keep any confirmation email.
Manage membership is also where plan changes live. Opening it does not cancel anything by itself: look for the cancellation option on the screen it leads to.
Cancel at the Membership Hub
Oura documents the Membership Hub at membership.ouraring.com as a direct route to the same controls. Use it if the app is not cooperating or you would rather work in a browser.
- Go to membership.ouraring.com and sign in with the account that holds the membership.
- Find your active membership on the page.
- Follow the cancellation prompts to the confirmation.
- While you are there, export your data in CSV format if you want a copy, which Oura says is available through the Membership Hub even without an active membership.
- Note the end date shown for your access.
Sign in with the account paired to the ring. A second account created later will not show the membership you are paying for.
What happens next?
- Access continues to the end of the billing period you have paid for. Oura states that partial refunds are not available for a cancelled prepaid or annual membership once the complimentary period has ended.
- The ring keeps recording and the app keeps opening, but it shows far less. Oura says that without an active membership you can access your three daily Oura scores, Readiness, Activity and Sleep, plus ring battery, basic profile information, app settings and Explore content. The detailed metrics behind those scores are the part the membership pays for.
- The Oura API is not available without an active membership, which matters if you pipe your data into anything else.
- Your history stays. Oura states that all of your Oura data and account information will remain securely saved as long as you do not delete your account, and CSV export stays available through the Membership Hub.
- Cancelling the membership does not delete the account or unpair the ring. The hardware is yours either way.
WHEN IT DOES NOT WORK
If you get stuck.
The Oura membership is not in my Apple or Google subscriptions
It will not be there, and that is expected rather than a problem. Oura bills the membership directly and documents cancellation through the Oura App or the Membership Hub at membership.ouraring.com, not through a store. The Oura listings on the App Store and Google Play show no in-app purchases, so there is no store subscription to find. Cancel it in your Oura account instead, and check your card statement for the charge if you want to confirm who is billing you.
I cancelled an annual membership and got nothing back
That is Oura's stated policy. Oura says partial refunds are not available for a cancelled prepaid or annual membership once the complimentary period has ended. Cancelling stops the plan renewing and leaves your access running to the end of the term you already paid for, so the practical move is to cancel whenever you decide to leave and simply use it until it lapses.
My app went almost empty after the membership ended
That is the documented behaviour rather than a broken app. Oura says that without an active membership you keep the three daily scores, Readiness, Activity and Sleep, along with ring battery, basic profile information, app settings and Explore content. The detailed sleep stages, trends and deeper metrics sit behind the membership. Your history is not gone: Oura says the data remains saved on the account, and you can export it as CSV from the Membership Hub.
I think I have a lifetime membership, am I being charged anyway?
Check before cancelling anything. Oura says some early Gen3 buyers received lifetime memberships through past promotions, that those remain free on the same account and that they transfer to a new or replacement ring. Oura also says there is currently no option to purchase or upgrade to a lifetime membership. If you have one and are still seeing a charge, it may belong to a second account or a different subscription, so check which account the ring is paired to.
I want to stop paying but keep using the ring
That is a reasonable plan as long as you know what you keep. Cancelling leaves the ring working and the three daily scores visible, so it still tells you roughly how you slept and how ready you are. What it stops is the detail underneath. If you own a Gen2 ring the question does not arise in the same way, since Oura says Gen2 rings do not require a membership and continue receiving software updates.
Still not cancelled?Common reasons a subscription will not cancel
GOOD TO KNOW
Questions, answered.
How do I cancel my Oura membership?
In the Oura App, open the menu, then Settings, then Account, then Manage membership. You can also use the Membership Hub at membership.ouraring.com. Oura bills the membership directly, so there is no App Store or Google Play subscription to cancel.
Does the Oura Ring work without a membership?
It keeps working, with much less shown. Oura says that without an active membership you can access your three daily scores, Readiness, Activity and Sleep, plus ring battery, basic profile information, app settings and Explore content. Gen2 rings do not require a membership at all.
Will Oura refund the rest of my annual membership?
Oura states that partial refunds are not available for a cancelled prepaid or annual membership after the complimentary period. Cancelling stops the renewal and access runs to the end of the term you paid for.
What happens to my sleep history if I cancel?
It stays. Oura says all of your Oura data and account information remains securely saved as long as you do not delete your account, and that you can export your data in CSV format through the Membership Hub even without an active membership.
Can I still buy a lifetime Oura membership?
No. Oura says there is currently no option to purchase or upgrade to a lifetime membership. Some early Gen3 buyers received one through past promotions, and those stay free on the same account and transfer to a replacement ring.
Provider resources
Instructions reviewed .
Subex is independent of Oura. Availability and cancellation terms can vary by plan, billing provider and country.
