In this guide
Before you start.
- Work out which store billed you, since both the cancellation and any refund follow that channel.
- If the charge came through Google and you want it back, find your GPA order number first. The Pregnancy+ team says it requires that number, which is on the email receipt sent shortly after the order, or can be found in your Google Play Store purchase history.
- For an Apple charge, expect to deal with Apple. Pregnancy+ says it cannot process refunds directly and that Apple is responsible for managing and authorising refunds related to Apple account transactions.
- Turn off auto-renewal even if you are pursuing a refund. Pregnancy+ recommends cancelling the subscription to prevent any future charges in the upcoming billing cycle, and notes it cannot perform this action on your behalf.
- Check which account paid, since a subscription bought on a different Apple Account or Google Account will not appear in your current subscriptions list.
- Note that your logged pregnancy data sits in the app account rather than the subscription, and that Pregnancy+ documents account deletion as a separate action with only a 24 hour recovery window.
FOLLOW THE RIGHT BILLING ROUTE
Cancel Pregnancy+, step by step.
Cancel Pregnancy+ Premium on iOS
Use this if Apple took the payment. Pregnancy+ says it cannot perform this action on your behalf, so it has to be done in your own settings.
- Navigate to your device's Settings.
- Tap on your account Profile located at the top.
- Select Subscriptions to manage your subscription.
- Select the Pregnancy+ subscription.
- Cancel it and confirm, so the auto-renew feature is turned off.
Pregnancy+ describes this as turning off the auto-renew feature to prevent charges in the next billing cycle.
Cancel Pregnancy+ Premium on Android
Use this if Google Play took the payment, which is the case for subscriptions started on an Android device.
- Open the Google Play Store.
- Tap on your profile picture or initials at the top right.
- Select Payments & subscriptions to manage your subscription.
- Select the Pregnancy+ subscription and cancel it.
- Confirm that auto-renewal is disabled in your Google Play Store account settings.
Pregnancy+ says you can disable the auto-renewal feature in your Google Play Store account settings, and that it cannot do this for you.
Ask Pregnancy+ to help with a Google refund
This is the one refund route the Pregnancy+ team handles itself, and it is specific to Google charges.
- Find your GPA order number on the email receipt sent shortly after processing the subscription order, or in your Google Play Store purchase history.
- Contact the Pregnancy+ support team with that number and the charge details.
- Ask them to facilitate the refund process, which is the wording they use for Google charges.
- Cancel the subscription separately so it cannot renew while the request is handled.
- Keep the reply in writing.
This applies to Google charges. For an Apple charge, Pregnancy+ directs you to Apple instead.
Ask Apple for an App Store refund
Pregnancy+ says Apple is responsible for managing and authorising refunds related to Apple account transactions, and points you to Apple Support.
- Go to Apple Support and choose Billing & Subscriptions.
- Choose Subscriptions & Purchases.
- Use the contact options in the Billing and Subscriptions section to initiate a refund request.
- Give the charge date and the reason for the request.
- Cancel the subscription in your iPhone settings as well, since a refund request does not stop the renewal.
Pregnancy+ states plainly that it cannot process these refunds directly.
What happens next?
- Access normally runs to the end of the period the store has already charged for, rather than stopping the day you cancel.
- Cancelling turns off auto-renewal so there are no further charges in the upcoming billing cycle, which is how Pregnancy+ describes the effect.
- Your account and the information in the app are not deleted by cancelling the subscription. They are separate actions.
- If you do delete the account, Pregnancy+ says recovery is only possible within 24 hours of deletion, after which the data is permanently deleted and cannot be restored.
- The free version of the app continues after the Premium period ends.
WHEN IT DOES NOT WORK
If you get stuck.
Pregnancy+ says it cannot cancel for me
That is its stated position rather than an unwillingness to help. Pregnancy+ says it is unable to perform the cancellation on your behalf and describes the process as straightforward for you to complete. The control sits in your own Apple or Google account, which the app has no access to. Use Settings, your profile, then Subscriptions on iOS, or the Play Store under Payments & subscriptions on Android.
I want a refund for a Google Play charge
This is the case Pregnancy+ handles itself. It says that if you have been charged for a Pregnancy+ Premium subscription it can facilitate the refund process directly, but requires the GPA order number. That number is on the email receipt sent shortly after the order was processed, or you can find it in your Google Play Store purchase history. Supply it with your request, and cancel the subscription separately so it does not renew.
I want a refund for an Apple charge
Pregnancy+ cannot help with that one. It says it cannot process refunds directly and that Apple is responsible for managing and authorising refunds related to Apple account transactions. It directs you to Apple Support, where you choose Billing & Subscriptions, then Subscriptions & Purchases, and use the contact options there to start the request.
I cannot find the subscription in my store list
Check which account paid. Store subscriptions attach to the Apple Account or Google Account used at purchase, so signing in with another address hides it. The receipt email tells you which account and which store. If you changed between an iPhone and an Android phone during the pregnancy, check the other store too.
I deleted my account or data by mistake
Pregnancy+ documents a short recovery window. It says you can recover within 24 hours by logging back into the app with the same email address and password, where you will see a page noting you recently requested data deletion, and tapping Cancel data deletion to follow the recovery steps. It warns that after 24 hours the data is permanently deleted and cannot be restored, and recommends spot checks afterwards.
GOOD TO KNOW
Questions, answered.
How do I cancel my Pregnancy+ subscription?
In your device settings. On iOS go to Settings, tap your account Profile at the top and select Subscriptions. On Android open the Google Play Store, tap your profile picture or initials at the top right and select Payments & subscriptions.
Can Pregnancy+ refund me?
For a Google charge it says it can facilitate the refund process directly if you provide the GPA order number. For an Apple charge it says it cannot process refunds directly, because Apple manages and authorises those.
Where do I find my GPA order number?
Pregnancy+ says it is on the email receipt sent to you shortly after processing the subscription order, and that you can also locate it within your Google Play Store purchase history.
Does cancelling delete my pregnancy data?
No. Cancelling ends the subscription. Deleting your account is separate, and Pregnancy+ says data can only be recovered within 24 hours of deletion before it is permanently removed.
How do I cancel an App Store free trial before I’m charged?
For a trial billed by Apple, open Settings on your iPhone or iPad, tap your name, then Subscriptions. Select the trial, choose the cancellation option and confirm. Apple advises cancelling at least 24 hours before the trial ends to prevent renewal. Check the confirmation for your access end date. Add the trial deadline to Subex and set a reminder so you can review it in time.
How do I cancel a Google Play free trial before it renews?
Open your subscriptions in Google Play using the Google Account that started the trial. Select the plan, choose Cancel subscription and complete the confirmation steps before the trial expires. Otherwise, the paid subscription begins automatically under the offer’s terms. Uninstalling the app does not stop renewal. Keep the trial-end date in Subex and set a reminder before the first payment is due.
Provider resources
- Pregnancy+: I want to cancel my subscription (iOS)
- Pregnancy+: I want to cancel my subscription (Android)
- Pregnancy+: I accidentally deleted my account or data
Instructions reviewed .
Subex is independent of Pregnancy+. Availability and cancellation terms can vary by plan, billing provider and country.
