In this guide
Before you start.
- Find your renewal date before anything else. Sam's Club states that primary memberships are valid for one year from the date of issue and that cancelling has to happen at least 24 hours before renewal to avoid the charge.
- Check whether the account has add-ons. Sam's Club states that if your account has active add-on memberships you will also be charged for them, so a cancellation needs to account for every person on the account.
- Check which cards are on file. Sam's Club states that if there is a problem with your designated or preferred card, and you have another card on file or later add one, you authorise it to charge any card on file for you and any add-on members. Removing one card is not a reliable way to stop a renewal.
- Know which tier you are on. Sam's Club sells Club and Plus memberships at different prices, and both include the 100% Satisfaction Guarantee it lists as a membership benefit.
- Decide whether you want the membership ended now or simply not renewed, and say which when you call: they are different requests.
How to find all your subscriptions How to cancel a membership
FOLLOW THE RIGHT BILLING ROUTE
Cancel Sam's Club, step by step.
Cancel in your Sam's Club account
This is the first route Sam's Club names in its own membership terms, and it is where the membership is managed.
- Sign in at samsclub.com with the account that holds the membership.
- Open your Account and go to Membership Settings, which is where Sam's Club directs members to cancel.
- Look for the option to end the membership or stop the automatic renewal.
- Complete it at least 24 hours before your renewal date, which is the deadline Sam's Club states.
- Check the membership status afterwards and keep any confirmation email.
Sam's Club states the membership renews automatically on a recurring annual basis until you cancel, so leaving the setting untouched means another year.
Cancel by phone
Sam's Club gives a phone number alongside the online route in the same terms, and it is the one to use if the account page will not complete the change.
- Call Sam's Club on 888-746-7726.
- Say whether you want the membership cancelled now or simply not renewed.
- Ask explicitly about add-on members on the account, since Sam's Club states they are charged too.
- Ask what happens to the membership fee and whether any refund is being issued.
- Ask for confirmation in writing, and note the date and who you spoke to.
Ask at the club membership desk
A warehouse membership is sold and serviced in person as well as online, and the desk is the place to raise the satisfaction guarantee face to face.
- Go to the membership desk at any Sam's Club.
- Take identification and your membership card.
- Ask for the membership to be cancelled, and raise the 100% Satisfaction Guarantee if the reason is that you are dissatisfied.
- Confirm what happens to add-on members on the same account.
- Keep whatever paperwork you are given.
Sam's Club lists the 100% Satisfaction Guarantee as a benefit included with both Club and Plus memberships. Ask at the desk or on the phone what it returns in your case rather than assuming an amount.
What happens next?
- Cancelling stops the automatic annual charge. Sam's Club states the membership renews automatically until you cancel, so the cancellation is what ends the commitment.
- Add-on memberships on the account end with the primary membership, and Sam's Club states they are charged alongside it while active.
- Club access ends with the membership. A warehouse club requires membership to shop, so there is no residual access in the way a streaming plan leaves you signed in.
- Sam's Club lists a 100% Satisfaction Guarantee as a membership benefit on both tiers. What it returns in a given case is worth confirming with Sam's Club directly rather than assuming.
- Cancelling the membership does not close your samsclub.com account or delete your purchase history.
WHEN IT DOES NOT WORK
If you get stuck.
Sam's Club is not in my Apple or Google subscriptions
It will not be. Sam's Club sells the membership itself, in club and on its website, and bills it as a recurring annual charge to a card on file. The app is a shopping app, not the billing channel. Cancel in Membership Settings on samsclub.com or by calling 888-746-7726.
I removed my card and was charged on a different one
Sam's Club states that if there is a problem with your designated or preferred card, and you have another card on file or subsequently add one, you authorise it to charge any card on file for you and any add-on members. Deleting a card is not a cancellation. Cancel the membership itself.
I cancelled and was still charged
Check the timing against the deadline. Sam's Club states you must cancel at least 24 hours before the date of renewal to avoid charges, so a cancellation on the renewal day itself is late. If you cancelled earlier than that and were charged anyway, call 888-746-7726 with the confirmation you kept.
An add-on member on my account was charged separately
That is the documented behaviour rather than an error: Sam's Club states that if your account has active add-ons you will also be charged for their memberships. Cancelling has to deal with the add-ons as well, so confirm on the call or at the desk that every membership on the account has been ended.
I cannot sign in to reach Membership Settings
Do not let the renewal date pass while you work on the login. Call 888-746-7726 and cancel on the phone, which is a route Sam's Club documents alongside the online one, or go to a club membership desk with identification.
Still not cancelled?Common reasons a subscription will not cancel
GOOD TO KNOW
Questions, answered.
How do I cancel my Sam's Club membership?
Sam's Club states that to cancel you go to Membership Settings in your online Account or call 888-746-7726, and that you must cancel at least 24 hours before the date of renewal to avoid being charged.
When is the deadline to cancel before renewal?
At least 24 hours before the date of renewal, which is the deadline Sam's Club states in its membership terms. Primary memberships run for one year from the date of issue.
Does Sam's Club refund the membership fee?
Sam's Club lists a 100% Satisfaction Guarantee as a benefit included with both Club and Plus memberships. Ask at a club membership desk or on 888-746-7726 what it returns in your case, since the amount depends on your membership rather than a published flat rule.
Do I need to cancel add-on memberships separately?
Raise them explicitly when you cancel. Sam's Club states that if your account has active add-ons you will also be charged for their memberships, so confirm that every membership on the account has been ended rather than only your own.
Provider resources
- Sam's Club: join membership terms and auto-renewal disclosure
- Sam's Club: membership plans and benefits
- Sam's Club: manage memberships
Instructions reviewed .
Subex is independent of Sam's Club. Availability and cancellation terms can vary by plan, billing provider and country.
