How to cancel Runway subscription.

This is Runway's documented route, and it ends outside Runway's own interface, in Stripe. Stopping early is the single most common reason a charge still arrives.

1. Go to your billing page at app.runwayml.com/settings/billing.
2. Click Cancel plan.
3. Provide any feedback, then proceed by selecting Continue to cancel plan.
4. Click Confirm cancellation in Stripe. The subscription is not cancelled until Stripe returns this confirmation.
5. Check the billing page afterwards for the Expires on field, which shows the date access ends.

Runway states that if the Cancel plan button is inactive, the subscription is already scheduled for cancellation at the end of the current cycle, and that the date is shown in the Expires on field. An inactive button is not a fault.

A workspace subscription is separate from a personal plan and lives behind workspace settings. Runway bills the Team plan per seat, so removing people is not the same as reducing the bill.

1. Open Workspace Settings, then Plans & Billing, then Manage your Plan.
2. Click Downgrade plan under the Free Plan.
3. Select Cancel Plan next to the default payment method.
4. If you want fewer seats instead of no plan, use Workspace Settings, then Plans & Billing, then Manage seats, reduce the seat count and confirm.

Runway states that removing a member frees their seat for someone else without changing your billing, that removing a member does not remove the seat, and that removing a seat takes effect at the end of the billing period. It also states that members invited as Admin or Editor are subject to an additional charge upon invitation.

Runway states that app plans bought for iOS are billed by Apple, so the cancellation belongs in your device settings rather than on the billing page.

1. Open the Settings app.
2. Tap your name (your Apple Account) at the top of the screen.
3. Tap Subscriptions.
4. Select Runway from the list of active subscriptions.
5. Tap Cancel Subscription and confirm.

Runway states that it is unable to manually initiate a refund for a store purchase and has no control over authorisation of one. If Runway is missing from the list, Runway states you may be signed in with a different Apple ID than the one used to buy it.

Google Play bills an Android in-app purchase, and Runway's own billing page will not show it.

1. Open the Google Play Store app.
2. Tap your profile icon in the top right.
3. Select Payments & subscriptions, then Subscriptions.
4. Select Runway.
5. Tap Cancel subscription and follow the prompts to confirm.

Runway states that media you generated in the app stays accessible once the plan ends.

The developer platform at dev.runwayml.com has its own credit balance. Cancelling the web subscription does not reduce it or stop an integration spending it.

1. Sign in to the Runway Developer Portal separately from the web app.
2. Open the Manage section, where API keys and billing live.
3. Revoke the API keys still used by a script or third-party tool.
4. Check the API credit balance, which is counted separately from anything shown in the web app.

Runway states that credits or plans purchased on the web app are completely separate from credits purchased via the API, and that web app credits never appear in your API credits, or the reverse.