In this guide
Before you start.
- Find your Membership Agreement. Anytime Fitness says your specific cancellation policy is outlined on that agreement, so it is the only place your notice period and any cancellation fee are written down.
- Identify your home club, the location that signed you up. Use the Club Locator on anytimefitness.com to find its page and contact details.
- List everything you want to end. The Anytime Fitness cancellation email template covers the membership and any other associated agreements, such as personal training, nutrition or recovery, so name each one.
- Note your next billing date. The template states that the cancellation terms in your agreement, including any required notice periods or fees, will apply, so a request made inside the notice period can still be followed by a charge.
- Billing questions go to the club's billing processor. Anytime Fitness names ABC Financial as the contact for questions about billing and payment information.
How to find all your subscriptions How to cancel a membership
FOLLOW THE RIGHT BILLING ROUTE
Cancel Anytime Fitness, step by step.
Cancel online
Each US club page on anytimefitness.com has a Cancel your membership option next to a Freeze option, with a cancellation email to that club already written. It is the online route Anytime Fitness provides, and sending it gives you a dated record.
- Find your home club with the Club Locator on anytimefitness.com and open its page.
- Select the cancel option on the club page. Anytime Fitness provides a pre-written cancellation email to that club with the subject Cancel my membership. If your device does not open it as an email, send the same request to the club's email address yourself.
- Fill in the fields the template asks for: FULL NAME, PHONE NUMBER and REASON FOR CANCELLATION REQUEST.
- Keep the line that asks to cancel any associated agreements, such as personal training, nutrition or recovery, if you have them.
- Send it, save a copy of the sent email, and wait for the club to confirm the cancellation and its effective date.
The template itself says the cancellation terms in your agreement, including any required notice periods or fees, will apply. Sending the email starts the process, the club's confirmation finishes it.
Cancel at your club
Anytime Fitness tells members with concerns about cancelling to contact their home club directly. Use this if the email route does not get a reply, or if you want an answer on your notice period before your billing date.
- Get your home club's contact details from its page in the Club Locator.
- Visit during staffed hours or call, and say clearly that you want to cancel the membership, not freeze it.
- Ask what notice your agreement requires and the date of your final charge.
- Ask the club to confirm the cancellation in writing, by email if possible, and note who you spoke to.
Because clubs are independently owned and policies differ by state, what one club accepts may not apply at another. Your own agreement and your home club decide.
What happens next?
- Expect the terms of your agreement to apply. The Anytime Fitness template acknowledges that any required notice periods or fees still apply after a cancellation request.
- Ask whether personal training, nutrition or recovery agreements are included in the cancellation. They can be separate agreements with their own billing.
- Keep the club's written confirmation and watch your statements until the date your agreement says billing stops.
- Deleting the AF App does not cancel the membership. The agreement sits with your home club.
Pausing or freezing Anytime Fitness.
Can I freeze my Anytime Fitness membership instead?
Club pages offer a Freeze your membership option next to the cancel option, with a pre-written email to your home club asking to freeze the membership for one month, after which the membership resumes. Freeze fees and limits are set by your club and agreement.
WHEN IT DOES NOT WORK
If you get stuck.
My home club is not replying to my cancellation email
Keep the sent email as your dated record, then contact the club directly using the phone number or visit details on its club page. Anytime Fitness tells members with concerns about cancelling to contact their home club directly, because each club is independently owned and operated.
Another Anytime Fitness club says it cannot cancel my membership
Cancellations sit with your home club, the one that holds your Membership Agreement. Anytime Fitness directs members to their home club and its Club Locator for contact details, so another location usually cannot end the agreement for you.
I was charged after I asked to cancel
Compare the date of your request with the notice period in your Membership Agreement. The Anytime Fitness cancellation template says the agreement's notice periods and fees still apply, so a charge inside the notice period can be expected. If the charge falls outside it, send the club your dated email and ask for the correction. For questions about the payment itself, Anytime Fitness names ABC Financial as the billing processor to contact.
My personal training kept billing after the membership ended
Personal training, nutrition and recovery can be separate agreements. The Anytime Fitness cancellation template asks to cancel the membership and any other associated agreements, so make sure your request named them, and ask the club to confirm each one.
Still not cancelled?Common reasons a subscription will not cancel
GOOD TO KNOW
Questions, answered.
Can I cancel my Anytime Fitness membership online?
You can start it online. Each US club page has a Cancel your membership option with a pre-written cancellation email to that club. The club then processes it under your Membership Agreement. For a general checklist that applies to any gym, see /how-to-cancel-a-membership.
How much notice do I need to give Anytime Fitness?
It depends on your agreement and your state. Anytime Fitness says each state has different cancellation policies and that your specific cancellation policy is outlined in your Membership Agreement.
Can I cancel at any Anytime Fitness location?
Anytime Fitness directs members to their home club, because each club is independently owned and operated. Use the Club Locator to reach the club that signed you up.
Who do I contact about an Anytime Fitness charge?
Anytime Fitness says billing and payment questions can go to your club's billing processor, ABC Financial. Cancellation itself goes through your home club.
Provider resources
- Anytime Fitness: contact and manage my membership
- Anytime Fitness: example US club page with cancel and freeze options
Instructions reviewed .
Subex is independent of Anytime Fitness. Availability and cancellation terms can vary by plan, billing provider and country.
