In this guide
Before you start.
- Read the merchant name on your statement before anything else. MGM+ is resold by Amazon, Apple, Roku and cable providers, and each appears under its own name rather than under MGM+.
- Check which term you are on. The MGM+ App Store listing shows MGM+ Monthly at $7.99, an MGM+ 6 Month Offer at $39.99 and MGM+ Yearly at $61.99, so a promotional signup may be a longer commitment than you expect.
- If MGM+ has never worked in the MGM+ app itself, you almost certainly hold a channel inside another service rather than a direct subscription.
- MGM+ was previously called Epix, and its Google Play listing still uses the old epix package name. An old Epix charge on a long-running account is the same subscription under a new name.
- Cancel before the renewal date rather than on it, because a renewal that has already processed is not undone by a same-day cancellation.
FOLLOW THE RIGHT BILLING ROUTE
Cancel MGM+, step by step.
Cancel an MGM+ subscription billed by MGM+
This is the route for anyone who signed up at mgmplus.com and pays MGM+ directly. Use a web browser rather than the app.
- Sign in at mgmplus.com in a web browser and open your account.
- Find the subscription or billing section and check which company is named as the biller.
- If MGM+ bills you, use the cancellation option shown there and work through every confirmation screen.
- Keep the confirmation and the end date it gives you.
If the account page shows a partner as the biller and offers no cancel control, that is the answer rather than a fault. Use the matching route below.
Cancel MGM+ bought as an Amazon Prime Video Channel
This is the most common MGM+ billing route. The subscription belongs to Amazon, and MGM+ has no visibility of it at all.
- Go to Manage Your Prime Video Channels in your Amazon account.
- Find MGM+ under Prime Video Channels or Your Channels.
- Select the cancel option for that channel and confirm.
- Check the channel list afterwards to confirm MGM+ shows an end date.
Channel providers including Shudder and discovery+ state that once a Prime Video channel is cancelled, the renewal date becomes the end date and you keep watching inside Prime Video until then. MGM+ bought this way plays in Prime Video, not in the MGM+ app.
Cancel an MGM+ subscription billed by Apple
Apple sells MGM+ both as an in-app subscription inside the MGM+ app and as an Apple TV Channel added inside the Apple TV app. Both appear in the same Apple subscriptions list.
- Open Settings on your iPhone or iPad and tap your name.
- Tap Subscriptions.
- Select the MGM+ subscription. The name shown tells you the term, such as MGM+ Monthly, the MGM+ 6 Month Offer or MGM+ Yearly.
- Tap Cancel Subscription and confirm.
- On a Mac, open the App Store, click your name, then open Subscriptions from your account settings.
If MGM+ is not in the list, check every Apple ID in the household, since a subscription is only visible on the Apple ID that bought it. An older subscription may still be listed under the Epix name.
Cancel an MGM+ subscription billed by Google Play
A signup made inside the MGM+ Android app bills through Google Play, whose listing confirms MGM+ sells subscriptions there.
- Open the Google Play Store app, or go to play.google.com on a computer.
- Open Payments & subscriptions, then Subscriptions.
- Select the MGM+ subscription, which may appear under the older Epix name.
- Select Cancel subscription and follow the prompts.
Cancel MGM+ sold by Roku or a TV provider
MGM+ has a long history as a premium channel on cable and satellite bills, dating back to its Epix era, and Roku resells it too.
- Roku: sign in at my.roku.com/subscriptions, find MGM+ under Active Subscriptions, choose Manage subscription, then turn off auto-renew and confirm.
- A TV provider: check your bill for an MGM+ or Epix line, sign in to that provider's account, and remove it from the premium channels section.
- Keep the provider's confirmation, since MGM+ will have no record of a cancellation it did not process.
A premium channel removed from a cable package sometimes ends immediately with a prorated credit rather than running to the end of the month, which is the opposite of the usual streaming rule. Ask the provider which applies.
What happens next?
- Access normally runs to the end of the term you have already paid for, which on the six month offer or the yearly plan can be a long way off.
- A longer MGM+ term is paid up front, so cancelling stops the next renewal rather than returning the unused months.
- Cancelling does not delete the MGM+ account, its profiles or its watchlist.
- An MGM+ channel cancelled inside Prime Video or Roku ends only that channel. Your subscription to the host service continues untouched.
- A premium channel removed from a cable package may end immediately rather than at the end of the period. Confirm which with the provider before you cancel.
WHEN IT DOES NOT WORK
If you get stuck.
There is no cancel option in my MGM+ account
That means MGM+ is not the biller. MGM+ is resold as an Amazon Prime Video Channel, an Apple TV Channel, a Roku Channel and a cable premium channel, and the MGM+ account page can only cancel plans MGM+ collects the money for. The merchant name on your statement names the company to go to.
MGM+ does not work in the MGM+ app even though I pay for it
That is the signature of a channel subscription. MGM+ bought inside Prime Video, Roku or the Apple TV app plays inside that host app and generally does not unlock the standalone MGM+ app. Cancel it in the host service, because nothing on mgmplus.com controls it.
I am being charged by Epix and I have never heard of it
Epix is what MGM+ used to be called, and the Google Play listing still uses the old epix package name. An Epix line on a long-running cable bill or app store account is the same subscription under its former name, so cancel it wherever that charge originates.
I signed up for a cheap offer and got charged $39.99
That is the MGM+ 6 Month Offer, which its App Store listing prices at $39.99 against $7.99 for MGM+ Monthly and $61.99 for MGM+ Yearly. Promotional MGM+ signups frequently sit on the six month term, which is paid up front and renews on that cycle rather than monthly.
I cancelled MGM+ but the charge keeps coming
Compare the merchant name and the amount on the surviving charge against what you cancelled. MGM+ is easy to hold twice through different sellers, and cancelling a direct subscription does nothing to a Prime Video channel or a cable premium channel with the same name.
Still not cancelled?Common reasons a subscription will not cancel How to cancel an app subscription
GOOD TO KNOW
Questions, answered.
How do I cancel MGM+?
If MGM+ bills you, sign in at mgmplus.com in a browser and use the cancellation option in your account. If Amazon, Apple, Google, Roku or a TV provider bills you, cancel it in that company's account instead.
How do I cancel MGM+ on Amazon?
Go to Manage Your Prime Video Channels in your Amazon account, find MGM+ under your channels, and cancel it there. A channel bought through Prime Video is an Amazon subscription and MGM+ cannot end it.
What does MGM+ cost?
Its App Store listing shows MGM+ Monthly at $7.99, an MGM+ 6 Month Offer at $39.99 and MGM+ Yearly at $61.99. Its Google Play listing shows in-app purchases from $10.99 to $99.99 per item.
Is MGM+ the same as Epix?
Yes. Epix was renamed MGM+, and an older subscription may still appear under the Epix name on a statement, in a store subscription list or on a cable bill. It is the same service and cancels wherever that charge originates.
Provider resources
- MGM+ help and account
- MGM+ on the App Store: subscription tiers and prices
- MGM+ on Google Play: in-app purchase range
Instructions reviewed .
Subex is independent of MGM+. Availability and cancellation terms can vary by plan, billing provider and country.
